Industries · Vehicles and mobility
Towing and roadside assistance: call-outs and on-call shifts under control
Every call-out is a work order with location, vehicle and photos. On-call staff record their time by phone.
What changes
Less searching, phoning and retyping
Work orders from the road
Location, vehicle and photos of its condition at pick-up, taken by phone.
On-call staff and hours
Arrivals, departures and out-of-hours work in one overview.
Billing
Invoice the customer or insurer from the work order data.
Features for your business
Vehicles and mobility
Car repair shops, tyre shops, body shops, car washes, dealerships and everything that revolves around vehicles.
Work order with vehicle
Number plate, VIN, make, model and mileage on every work order, with the vehicle's full history in one place.
Phone as a scanner
The QR code on the work order opens it on your phone: photograph the VIN, number plate, odometer and damage – it all appears on the computer straight away.
Time on the work order
The mechanic starts and stops work at the kiosk or on a phone. You see who worked how long on each vehicle.
Digital vehicle inspection
Send the customer an inspection with photos, and they approve or decline repairs via a link.
Bookings and SMS reminders
Online bookings and a reminder the day before cut down on empty hours in the workshop.
Invoice from the work order
Services performed and parts used go onto a fiscalised invoice (FURS) in one click.
How it works in practice
Towing and roadside assistance
Vehicle check-in
Open a work order and photograph the VIN, mileage and vehicle condition with your phone.
Work in the workshop
The mechanic picks the work order at the kiosk and starts work – time is recorded automatically.
Customer update
The customer receives the inspection, or an SMS when the vehicle is ready.
Invoice and history
Issue the invoice from the work order; the vehicle’s service history stays on file.
Frequently asked questions
Towing and roadside assistance
Yes. Photograph the VIN with your phone or type it in – eNalog checks the number and fills in the vehicle details where available.
Yes. The courtesy car module shows which car is free, who has it and when it’s due back.
At the workshop kiosk with a card or PIN, or on their phone. The time goes onto the work order and into their working hours.
Related industries
Car repair and mechanics · Body and paint shop · Tyre shop · Car wash and detailing · Auto glass · Car A/C and air conditioning · Vehicle inspections · Spare parts shop · Car dealership and vehicle sales · Motorcycles and scooters · Electric vehicles and charging · Fleet, leasing and vehicle management · Tuning, lighting and accessories · Vehicle diagnostics · Car upholstery · All industries
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